Privacy Policy

At PrisNote, your privacy is our top priority. This policy explains how we collect, use, and protect your information when you use our secure messaging platform. We are committed to maintaining the highest standards of data protection and transparency.

Last updated 2026-03-23

Data Collection

We collect minimal information necessary to provide our secure messaging service. This includes basic usage analytics, IP addresses for security purposes, and technical information about your device and browser. We do not collect or store the content of your messages, as they are encrypted client-side and automatically deleted after reading. We may collect email addresses if you choose to subscribe to updates or contact our support team. All data collection is limited to what is essential for service operation and security monitoring.

Use of Data

The limited data we collect is used exclusively to provide, maintain, and improve our secure messaging service. We use analytics data to understand service performance and identify potential security threats. IP addresses are monitored for abuse prevention and security purposes. We never use your data for advertising, marketing to third parties, or any purpose unrelated to service provision. Your message content is never accessed, analyzed, or used by our systems or staff, as it remains encrypted and is automatically destroyed after reading.

Data Storage

We implement a strict zero data retention policy for message content. All messages are temporarily encrypted and stored only until they are read once, after which they are permanently and irreversibly deleted. Technical logs and analytics data are stored for a maximum of 30 days for security monitoring purposes. Our servers are located in secure, SOC 2 compliant data centers with advanced physical and digital security measures. All stored data is encrypted using industry-standard protocols and protected against unauthorized access.

User Rights

You have the right to know what data we collect and how it's used. Since we don't retain message content, there is no message data to access, modify, or delete. You can request information about any technical data we may have collected about your usage. You have the right to opt out of analytics collection by using privacy-focused browser settings. You can request deletion of any account information if you have created an account with us. We respect all applicable privacy rights under GDPR, CCPA, and other privacy regulations.

Third-Party Services

We use minimal third-party services, all carefully selected for their privacy and security standards. Our hosting provider maintains SOC 2 compliance and provides secure infrastructure. We may use privacy-focused analytics services that do not track individual users. We do not share any user data with advertising networks, social media platforms, or marketing companies. Any third-party service we use is bound by strict data processing agreements that align with our privacy commitments. We regularly audit our third-party relationships to ensure continued compliance with our privacy standards.

Data Security

We implement multiple layers of security to protect your data. All communications use TLS encryption during transmission. Message content is encrypted client-side with AES-256 encryption before reaching our servers. Our infrastructure includes firewalls, intrusion detection systems, and 24/7 security monitoring. Regular security audits and penetration testing ensure our systems remain secure against emerging threats. Our staff undergoes security training and follows strict access controls. We have incident response procedures in place to address any potential security issues immediately.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately. Parents who believe their child has provided information to us should contact us immediately. We encourage parents to monitor their children's internet usage and educate them about online privacy and security. Our platform's focus on privacy and security makes it suitable for educational purposes about digital privacy under appropriate supervision.

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website and, if applicable, via email to registered users. We will always maintain our core commitment to user privacy and data protection. Updates will be dated and archived so you can review previous versions. Continued use of our service after policy updates constitutes acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your privacy. For questions about policy changes, please contact our privacy team.

Contact Information

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